Application for macOS and Windows

ZAC for macOS and Windows is a desktop app that enables your employees to make calls and receive calls, send messages or even set-up and join voice conferences from their desktop computers with the click of a mouse.

Features

  • Calling and texting any of your contacts is only a mouse click away
  • Team messaging insures that all members have access to team information anytime
  • Robust call handling rules maximizes your workday and avoid unnecessary calls
  • Receive your voice mails in your e-mail, on your phone or on both
  • Send and receive FAX messages
  • Record calls
  • Schedule conferences and collaborative online meetings right from the ZAC screen
  • Collaborate online with coworkers or host webinars, ZAC integrates with our MXmeeting application and supports both scheduling events in advanced or ad-hoc meetings
  • ZAC also integrates with Microsoft Outlook, so you can call, text or fax your contacts from within Outlook
  • Agents can log into multiple call groups and handle incoming and outgoing calls for their call groups
  • File transfer for user-to-user chat
  • Benefits

  • Connects your team members regardless of their geographical location
  • Team members can collaborate more effectively increasing productivity
  • Reduce business costs such as travel expenses and employee downtime
  • ZAC maintains a consistent user experience with our mobile apps so employees are productive regardless if they are at their desktop or on their mobile device
  • PC Requirements

  • Version –Windows 7 (32-bit or 64-bit), Windows 8 (32-bit or 64-bit), Windows 10 (32-bit or 64-bit)
  • RAM – 256 MB standard
  • Hard Drive Space – 100 MB
  • MAC Requirements

  • Version – OS X v10.6 “Snow Leopard” or higher (64-bit only)
  • Processor – 1GHz Intel Core 2 Duo (64-bit)
  • Hard Drive Space – 150 MB