How it Works

Moving your business communication to the cloud is more than simple. Set-up is easy and fast. Connector73’s technical support will make this transition smooth and simple for all of your offices and employees.

  • 1

    Check features

    By using Connector73, employees can receive calls from clients, make business calls, check voicemails, set up & join voice conferences. You can manage your entire Connector73 phone system from your desktop computer or smart devices for all users across all office locations. It's an integrated solution, all managed through the cloud.

    Check features for more...
  • 2

    Define needs

    Determine the list of features essential for your business and how many IP phones your business needs. Use your existing IP phones or buy them from Connector73 at affordable prices. You also can connect your desktops and smartphones to the service with free Connector73 apps. Then simply decide on how many phone numbers you need to establish your presence in any country in the world with a local number.

    Don't hesitate to contact us for support...
  • 3

    Azure Cloud or Private Cloud

    Once you understand the needs of your business, you will then make a decision where you wish to host your C73 business phone system, in Azure Cloud or our Private Cloud. Azure, is Microsoft’s Public Cloud, which is highly reliable, and you pay only for the service you use, in this case you pay for C73. Private Cloud is our organization’s Cloud, located in our own data centers, which is flexible and can be customized to meet clients needs.

    More about Azure...
  • 4

    Start using it

    All preparations in the cloud are done by us. You just need to connect your IP desk phones and computers into your internet connection and install the Connector73 mobile app on your employees’ smartphones. After that you can start using voice, fax, text, audio conferencing, and online meetings. It’s that simple—for all your office locations.

    See benefits for more information...

Features

We offer cloud communication solutions for your business. It is designed to work together with applications used in your everyday business, expanding their capabilities through voice calls, messages, conferencing as well as innovative next-gen ones like video, multimedia exchange (pictures, sound, video), location services, group chats, and bots.

Cloud phone system

Connector73 is cloud based, enabling you to easily manage and access your data by reducing the total cost of ownership and removing the hassle of managing complex hardware. Get the power of enterprise-class services with an integrated contact center, call monitoring, corporate directory and so on. Make your business global with a virtual presence in more than 40 countries.

Integrations

Our cloud communication solution can be integrated within a wide range of applications from Microsoft Office suite and Office 365 to complex business management systems such as Salesforce, NetSuite, ZenDesk, Microsoft Dynamics and so on. You can have control over all clients activities such as; calls, messages and so on which will be reflected as records in your favorite apps. You can reach your client in one click via an application on your desktop and/or mobile devices.

Security of your communication and data

Connector73 provides you with a highly secure and reliable communication service, with automatic monitoring, OS updates, software patches and automatic DDOS attack protection . Connector73 is responsible for the physical security of the server hardware. We provide you encrypted backups, full support for encrypted data exchange include voice and secure VPN connection between datacenter and branch offices.

Applications and Devices

Use and manage all of your communications right from your smartphone. On the go or at your office, you can make phone calls, manage voicemails, access your company directory, and much more, using our Windows, Mac and mobile applications for IOS and Android. Also, you can use high-quality desk VoIP phones from Zultys and Ubiquiti Networks that utilize open standard SIP protocols and enable to use all services from the Connector73 business communication system.

Connector73 App for iOS...

Application for macOS and Windows...

Benefits

The Connector73 business phone system is easily administered across all your locations and incorporates all your users include mobile and home workers from any device just in one place.

Work anywhere, anytime, from any device

  • Connect your office and remote employees under one phone system
  • Connect using existing phones, desktop computers, mobile devices, wearable and IOT
  • Manage call rules and notifications online, anytime, anywhere

You can choose Microsoft Azure or Private cloud

  • Can use a lot of business services alongside with Connector73
  • Get most reliable solution
  • Optimize total cost of ownership
  • Easy to manage

Increase Customer Engagement

  • Automatic Attendants and customer self service templates
  • Intellectual call routing like "Find Me", Back Customer
  • Unified multimedia queue for contact centers
  • Integrate your cloud phone system with the business apps you rely on most

Simple pricing model

  • No up-front / hidden costs
  • No in-house expertise for management
  • All service subscriptions include technical support
  • Additional options for support in Azure infrastructure

You use it, we manage it

  • We host your system for you in the cloud
  • No hardware setup needed - deployment in 20 min
  • Automatic Backups once in 24h
  • Automatic Monitoring and Updates

Pricing

We propose one month free of charge trial period for all new subscribers. No any obligation during trial period.

Team

Team subscription is specially designed for small teams. This subscription integrates voice, video, data and mobility, to provide basic set of communication and collaboration possibilities.
  • 10 users
  • Voice calls, messages, voicemail, video
  • Integration with Active Directory
  • Full IVR + Automated attendants
  • Conferencing
  • Basic Reporting
  • Hosting in Azure or private datacenter
  • Automatic backup
  • Possibility to have Connector73 alongside with 3rd party cloud-based services
129 / month
Billed Monthly

Team

Team subscription is specially designed for small teams. This subscription integrates voice, video, data and mobility, to provide basic set of communication and collaboration possibilities.
  • 10 users
  • Voice calls, messages, voicemail, video
  • Integration with Active Directory
  • Full IVR + Automated attendants
  • Conferencing
  • Basic Reporting
  • Hosting in Azure or private datacenter
  • Automatic backup
  • Possibility to have Connector73 alongside with 3rd party cloud-based services
1409 / year
Billed Annually

Custom

To fit your needs and personalize your experience, we can create customized subscription for companies of any size, from virtual to enterprise. This subscription can fit in any state of your business. You can add or remove any features at any time.
  • All from Business subscription
  • from 2 to 2000 users
  • Contact Center
  • Support for 3rd party applications
  • up to 100 Call recording sessions
  • Support for 3rd party ITSPs
  • Automatic backup
  • Microsoft Office 365 subscription
  • Microsoft Exchange integration
from 1089 / year
Billed Annually

Custom

To fit your needs and personalize your experience, we can create customized subscription for companies of any size, from virtual to enterprise. This subscription can fit in any state of your business. You can add or remove any features at any time.
  • All from Business subscription
  • from 2 to 2000 users
  • Contact Center
  • Support for 3rd party applications
  • up to 100 Call recording sessions
  • Support for 3rd party ITSPs
  • Automatic backup
  • Microsoft Office 365 subscription
  • Microsoft Exchange integration
from 99 / month
Billed Monthly

Billing

  • Monthly
  • Annually

* All prices include VAT (20%)

Testimonials

See what Zultys clients have to say. Connector73 is a Zultys powered cloud service.

Frequently Asked Questions

Get Started

  • What do I absolutely need to start using Connector73?

    Since your phone system is in the cloud and delivered online, all you really need is a connection to the Internet. All other features can be connected as needed and preferred by you.

  • What about existing phone numbers will I be able to use them?

    Most likely yes, but as always some things may depend on your existing provider and their capabilities. Our experts will help to solve this problem. For more details we advise you to contact our sales department.

  • Can I use my communications service provider?

    Most likely yes, but as always some things may depend on your existing provider and their capabilities. Our experts will help to solve this problem. For more details we advise you to contact our sales department.

  • Can I use my legacy phones?

    Yes you can, as long as your current phones support SIP protocols. More detailed and technical information can be requested through technical support and/or our sales team.

  • Can I use third-party applications with Connector73?

    Yes you can. Mostly. However please note some of our enhanced service functions can be not implemented in third-party applications. For more information please contact the technical support or our sales team.

  • What CRM/ERP can be integrated with Connector73?

    Our cloud communication solution can be integrated within a wide range of applications from Microsoft Office suite and Office 365 to complex business management systems such as Salesforce, NetSuite, ZenDesk, Microsoft Dynamics and so on. Bring communication capabilities to the applications you use every day.

  • What types of devices are supported by Connector73?

    Connector73 supports most IP-phone models that use the SIP-protocol and we guarantee 100% compatibility with the Zultys IP phones and Polycom IP phones. Connector73 also supports wearable (smart watches) and IoT devices (webrelay, Raspberry Pi 3 Model B, Raspberry Pi relay board).

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Support

  • Does the subscription includes technical support or it must be purchased separately?

    All and any Technical Support is included from your Trial period to your regular subscription free of charge. We are here to not only create solutions but maintain solutions for you.

  • What will happen if my office suddenly loses Internet connections?

    Our service will simply continue working you can opt to direct all calls to mobile phone numbers and you can connect to service using any mobile provider. That’s what makes this such a great solution.

  • Is your service reliable or in other words does it have outages or known issues?

    Our servers are located in several European data-centers and are connected to multiple communication channels. Therefore we can guarantee a high degree of redundancy and a guaranteed availability SLA of 99.90%. In case of missed SLAs, our customers will be entitled to service credits shown below:

    Availability discount of the monthly fee
    100% - 99.90% 0%
    99.90%-99.50% 5%
    99.50%-98.50% 15%
    98.50%-95% 25%
    95%-80% 30%
    less than 80% 100%
  • Do I need to create my own backups of data and settings?

    Our service includes full backups of settings and data for all client systems every 24 hours. If you need to back up any specific user data, you can activate this service by contacting your our sales department. This service is free for standard configurations.

  • What will happen to my data should I cancel my subscription?

    All data will be available to you up to 30 days from the moment you have completed using our services or sooner if you specifically request this. However we don’t expect you to cancel ;)

  • Does the subscription includes technical support or it must be purchased separately?

    All and any Technical Support is included from your Trial period to your regular subscription free of charge. We are here to not only create solutions but maintain solutions for you.

GDPR

  • What is GDPR?

    General Data Protection Regulation (GDPR) is an updated data protection regulation that seeks to harmonize privacy, data protection, and security standards across the European Union. The purpose of GDPR is to ensure the protection of European citizens' and businesses' data in today’s digital society.

  • Who does GDPR impact?

    If a business collects, stores or otherwise manages the data of individuals who live in the European Union, the business is likely affected by GDPR.

  • When does GDPR go into effect?

    GDPR becomes enforceable on May 25, 2018.

  • What is CONNECTOR73 doing?

    CONNECTOR73 has taken a number of steps to ensure that our platform is GDPR-compliant, including:

    • We have a core data protection team in place.
    • We’ve taken an even harder look at exactly what we’re storing and where we’re storing it and have taken steps to minimize retention that isn’t critical to our business of serving our customers.
    • We’re providing CONNECTOR73 customers with a Data Processing Agreement confirming that we are processing personal information in compliance with the GDPR.
    • We’ve reviewed all vendors who are processing our customer’s information and entered into data processing agreements with them, as required by the GDPR.
    • Even though the GDPR only applies to personal information of European data subjects, we’re applying these standards to ALL customer data that we process.

    Have questions? Want to know more about what CONNECTOR73 is doing to be ready for the GDPR? Feel free to reach out to us with any questions or to request a copy of our updated addendum form.